Frequently asked questions:

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What payment methods do you accept?

We accept all major credit/debit cards (Visa, Mastercard, American Express) as well as other secure payment methods available at checkout.

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How do I know if my order was placed successfully?

You'll receive a confirmation email immediately after your purchase, with a summary of your order.

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Can I return an item if I’m not satisfied?

Yes, Loupets offers a hassle-free return policy. If you're not fully satisfied with your order, you can return it within 30 days of delivery — as long as the item remains unused and in its original condition.

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Do you offer international shipping?

Yes, we provide shipping across Europe. Simply enter your delivery address during checkout to see available shipping options.

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Do you offer promo codes?

Yes! Sign up for our newsletter to hear about our offers, and enjoy our welcome code on your first order.